In accordance with my printify team; there will be no refunds or exchanges unless special circumstances are incorporated. Please ensure that all orders are correct prior to purchase. Refunds and exchanges will not be issued for customers orders that are the wrong size, color or product. For products with manufacturer issues or printing errors, replacement products can be requested. This service is free of charge. The customer may keep the primary item. If there is an issue with the replacement item then printify will offer a refund to your printify balance account which will cover production and shipping costs on upcoming new orders or withdrawn to the same payment source. Once the product is sent to production the provider begins the process and therefore; that product can't be canceled or edited afterwards. Please assure that all information is correct before purchasing! Printify Merchant Support team is here to assist! You can submit a Order Issue Submission Form and their team can better assist with any situation. Always include information necessary for the issue and also send me or include my email address https://email@example.com.